Frequently asked 
questions

FMMeds stands as your all-encompassing health and wellness partner, addressing a wide spectrum of conditions. Our platform facilitates virtual medical consultations and ensures the delivery of affordable prescription treatments within the comfort of your home. While specializing in conditions that may cause patient discomfort, FMMeds extends its services to acute, subacute, and chronic disease care. Our team of US-based doctors conducts comprehensive patient evaluations and prescribes suitable medication therapies. FMMeds envisions extending accessible, top-tier healthcare solutions to individuals and communities across multiple states. With an expanding range of services, we ensure comprehensive care regardless of insurance coverage, all at a fraction of competitors’ costs. Explore FMMeds’ offerings and firsthand experience our swift, complimentary shipping and unmatched online convenience.

Choose the therapy required, click on ‘Get Started’ and respond to a brief set of medical questions. Our team of US-based doctors will thoroughly review your provided information and prescribe medications as necessary. Expect to receive feedback from one of our doctors within approximately 24 hours. In certain States, a video consultation or live chat will be necessary. If so, one of our doctors will reach out to you to conduct and finalize your consultation using the required method.

Our program is designed to offer the best value by considering the amount of medication you’ll be taking. We provide a cost-benefit structure that makes your journey to better health more affordable. Additionally, the longer you commit to the program, the better your monthly pricing will be, leading to enhanced effectiveness in your weight loss efforts. For detailed pricing information tailored to your specific needs, please start your journey with us and take our brief assessment!

We understand that medication costs can be a concern. While other providers may offer fixed prices for doses—often at a higher cost—our pricing structure is designed to be more adaptable and cost-efficient. We offer varied pricing options tailored to fit your specific needs, which can help ensure you receive the best value for your treatment. This means that as your requirements change, your costs may be adjusted accordingly. Our goal is to make your health journey as affordable as possible. If you have any questions about our pricing, feel free to reach out for more details!

Yes, our longer plans automatically incorporate any dosage that you will be prescribed. This means that whether you need a lower or higher dose, your plan is designed to accommodate your specific treatment needs at no additional cost. By choosing a longer plan, you gain access to tailored medication options while enjoying the convenience of a consistent prescription management approach.

For our 3-month plan, all medications are shipped together at the start, offering convenience and reducing the need for multiple shipments. In contrast, the 6-month plan includes a scheduled doctor consultation after the first 3 months to assess your progress and adjust the medication if necessary. Following this consultation, the next set of medications is shipped, ensuring the treatment remains tailored to your evolving needs.

If you have an existing prescription from another weight-loss provider, our clinician may assess your situation and decide that it’s suitable to begin your dosage at the same level as your previous prescription, as long as it has been no more than two weeks since your last injection.

No, you will not be charged if you do not qualify. We process payment after you complete the pre-qualification intake quiz and choose your medication preference. If the doctor determines you are ineligible, you will receive a full refund.

We do not accept insurance because we believe that access to quality care should not be contingent upon a third party’s decisions. At FMMEDS, we have eliminated the obstacles that traditional insurers can create, offering you transparency and convenience instead. Our prices for doctor consultations and medications are competitive and often more affordable than those provided through insurance.

Yes. Each doctor you interact with is licensed to prescribe medicine and treat patients in the state you live in. This allows you to get the medications you need, on your schedule, hassle-free.

Yes. You can choose to use your local pharmacy and our doctors can send your prescription to them. However, the cheapest pricing and most convenient option will be through FMMeds’s network of affiliated pharmacies. We cannot guarantee drug pricing at your local pharmacy.

The following pharmacies may fill your prescription based on the therapy and medication

Manifest Pharmacy
1018 S. Batesville Road
Greer, SC 29650
Tel: 888-770-4009
Monday-Friday 8:00am-5:00pm EST

RX Compounding Store
8950 SW 74th Court
Suite 101, Miami, Florida 33156
Tel: 801-477-9444
Monday-Friday 9:00am-5:00pm EST

We use MD Integrations https://mdintegrations.com/

https://mdintegrations.com/

You will be billed for your medication when the medication is shipped based on the treatment plan you select.

Yes. We take protecting your information seriously. Please read our Privacy Policy for details.

We treat patients 18 years of age and older. If you are younger than 18 years of age, please seek treatment from a local primary care physician.

In case of an emergency please call 9-1-1.

State regulations require that our medical providers see who we are treating. That is why we may ask you to take a picture of yourself and your photo ID.

Our physicians are licensed and board-certified in the United States. All medications are manufactured and processed in US facilities that adhere to stringent USP standards.

FMMeds offers service in the United States only but based on the therapy and medication being prescribed, there may be restrictions based on state. This will be disclosed and confirmed per therapy and as part of the intake process.  In the following states California, Massachusetts, Rhode Island, and Vermont the following physicians will be assigned to you: Dr Jeffrey Shellenberger and Dr Marc Serota.

No. Your medication will ship via Rush No-Contact delivery, a signature is not required.

You can change your method of payment at any time. Login to your FMMeds account and follow the prompts.

Click on the “Contact us” section of this site and create a ticket. Our team will then review and get back to you to resolve your inquiry.

Once you complete the online visit, you’ll hear back from one of our US-based doctors in 24 hours (some States will require a live chat or video consultation). Orders will then be sent to the dispensing pharmacy and shipped.

Login to your FMMeds account and update your shipping address at any time. Once your medication is shipped and delivered, you can change your address for all future shipments.

Login to your FMMeds account and reorder or cancel at any time. You will be contacted before your medication is to be refilled and billed to your credit card. Your medication will then be shipped.

You can cancel your order for a full refund at any time before your prescription is written by the doctor. You may cancel at any time before your next shipment is processed. Please note that once a prescription is processed and sent to the pharmacy refunds are no longer available.

Federal and State law do not allow medication returns. Therefore, all sales are final. If you have a specific concern, please create a ticket in the “Contact us” section and we’ll get back with you.